*SCM, CRM, and ERP are the backbone of e-business
*integration of those applications is the key of success for many companies
*integration allows the unlocking of information to make it available to any user, anywhere,anytime.
Integration Tools
*Many companies purchased module from ERP,SCM,and CRM vendor and must integrate the different modules together.
*Middleware- several diff. types of software which sit in the middle of and provide connectivity btween 2 or more software applications.
*Enterprise Application Integration (EAI) middleware - packages togther commonly used functionally which reduced the time necessary to develop solutions that integrate applications from multiple vendors.
ERP must integrate various organization processes and be
- flexible
- modular and open
- comprehensive
- beyond the company
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